How to Implement ID Scanning in Your Quick Commerce App

Integrating robust ID verification into your quick commerce app is no longer just a nice-to-have — it’s a business imperative.

This is your guide to implementing an effective solution to ensure delivery compliance.

Quick commerce and compliance challenges: why ID verification matters

As a quick commerce product owner or manager, you’re acutely aware of the need for speed in this industry. Customers demand convenience and speed, meaning your business must optimize every step of the process.

But legal compliance, especially around age-restricted goods (such as alcohol), can’t be an afterthought. Failing to verify age properly puts your company at risk of financial penalties, license revocation, and reputational damage caused by negative delivery experiences.

The problem is that manual ID checks are inefficient and unreliable due to:

• Time-consuming processes impacting delivery times.
• Possibility of human error leading to inaccurate age verification.
• Difficulty in detecting sophisticated fake IDs.
• Increased workload for delivery drivers and store associates.

This is where you come in. You need to ensure your business’ software contributes to ongoing success while also remaining compliant with legal regulations. And you want a proven solution that:

• Is secure.
• Works on any device your drivers use.
• Works offline and in areas of low and no network coverage.
• Is easy to integrate with your existing tech stack and systems.

The solution: automated ID validation and verification on any smart device

Scandit’s ID data capture technology, ID Scan, offers a fast, accurate, and secure solution for age verification in quick commerce apps.

It allows delivery workers to quickly capture data from more than 2,500+ ID documents worldwide at the customer’s door.

It uses barcode scanning, OCR and image recognition to capture the printed data on a physical ID with up to 100% accuracy. It can also detect voided IDs (i.e. those with punched holes or cut corners, indicating they are no longer valid), and works offline with all processing done on the device, ensuring data security.

The software is designed with user-friendliness at the heart, with an intuitive UI and helpful features such as:

• Any ID scan mode, removing the need for users to manually search for the ID type being scanned.
• Integrated torch feature to support scanning in low light.
• Viewfinder, text prompts, and audible scan success notifications to support the scanning process.

Building on ID Scan’s speedy data capture capabilities, ID Validate enables the ability to check the identity document’s authenticity and determine whether the ID is real or fake in just one second, with 99.9% accuracy. It works by analyzing hundreds of characteristics, both visible and invisible to the human eye. Fake ID detection is currently available for US drivers’ licenses and state IDs.

This means that quick commerce businesses can provide compliant deliveries of age-restricted goods without compromising on customer experience. That’s because the software enables your business to meet legal requirements for age verification, minimizing the risk of fines and penalties, whilst also creating a digital audit trail of ID checks for compliance reporting.

These are some of the key reasons product teams choose Scandit’s ID scanning technology. There are additional benefits, too:

• Improved operational efficiency: Faster ID checks reduce delivery times and increase driver productivity.
• Enhanced customer experience: Frictionless age verification processes create a positive delivery experience, reduce customer frustration and wait times, and build trust and loyalty by demonstrating a commitment to responsible delivery practices.
• Increased employee satisfaction: The tech provides drivers with reliable tools for age verification, reducing stress and uncertainty, and simplifies workflows and empowers employees to perform their jobs efficiently.
• Security at the core: Scandit is ISO 27001 certified, and ensures data security and privacy by processing all data on the device and complying with relevant regulations like GDPR and CCPA.

Case study

How Instacart combines Scandit barcode and ID scanning for compliant grocery deliveries.

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Low-code integration, minimal disruption

Scandit ID scanning software can easily be integrated through our fully customizable SDK that allows your developers to build bespoke ID scanning solutions into native and web applications.

This means it can help to turn any smart device or handheld computer – whether company owned or under a bring your own device (BYOD) policy – into a powerful ID scanning tool.

The SDK includes both ID Scan and ID Validate capabilities, and supports all major frameworks and programming languages.

With just a few lines of code, you can quickly embed enterprise-level ID scanning into native and web apps, and connect to your existing systems. Integration is quick and easy, with simple, well-documented capabilities that include samples and best practice guides to get you started.

Product brochure

Read our ID Scanning product brochure to find out more.

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Scandit has invested in extensive user testing throughout the development process, meaning you can be certain of a positive user experience without the need to run large scale tests of your own.

Our team is on hand to provide integration support and ongoing tech assistance, with a commitment to ensuring enterprise-level success. We are there to address any issues that may arise and make sure that you get the most out of your solution.

Building a business case for ID validation in quick commerce

As a product manager, you need to be able to communicate the value proposition of ID validation technology to stakeholders. When building a business case for ID validation, focus on these points:

• Quantify the potential financial losses and reputational damage associated with non-compliance. For example, companies making 10,000 daily alcohol deliveries can face fines as high as $800,000 for selling liquor to minors.
• Demonstrate a positive return on investment (ROI) by highlighting cost savings from increased operational efficiency, the potential for revenue growth by expanding into new markets, and reduced risk of legal action.
• Emphasize the improved customer and employee experience resulting from faster, more accurate, and reliable ID checks.
• Address data security and privacy concerns by highlighting Scandit’s on-device processing and commitment to regulatory compliance (e.g. GDPR and CCPA).
• Showcase the ease of integration with Scandit’s SDK and pre-built components, minimizing disruption to existing workflows.
• Highlight the positive impact on user adoption by focusing on the benefits of a user-friendly interface, fast scanning speeds, and reliable performance in various conditions.

Increase compliance with smart ID capture

As a product owner or product manager, you play a critical role in shaping the customer experience while ensuring compliance.

Prioritizing ID validation technology enables you to protect your company’s reputation, mitigate legal risks, and create positive delivery experiences for your customers.

Scandit’s ID scanning software provides real-time results, enabling quick decision-making and minimizing delivery delays.

Join quick commerce powerhouses like Instacart and Shipt using Scandit to make efficient, compliant deliveries.