Automate Field Services for Real‑Time Agility
Connect and scale field operations. Give superpowers to employees, boost first time fix rates, and elevate customer experience.
Modernize field services operations, optimize workflows, and boost customer satisfaction with smart data capture.
10x
faster inventory counting workflows
50%
reduction in shipment processing times
65%
longer scan range on tiny barcodes
Explore our field service use cases
Supercharge field service processes, from warehouses to customer sites. Transform smart devices into powerful data capture tools,with ultra-fast scanning and AR-driven insights.
Fix things fast, first time
Give field technicians superpowers to multi-task with a single Scandit-powered smart device assistant. Simplify operations, save costs and time on routine tasks.
- Effortlessly track assets and inventory in real-time
- Get AR-enabled access to manuals and service histories
- Activate warranties, invoices and payment on completion
Enhance warehouse productivity
Re-engineer workflows in warehouses. Add intelligence and speed with high-performance scanning, and advanced capabilities for receiving and retrieving parts.
- Speed up stocktaking and warehouse inventory workflows
- Get real-time warehouse replenishment updates with AR
- Improve customer service with integrated returns processing
How we streamline field services
Increase first time fix rates
Smart data capture helps boost visibility, ensuring the right parts are ready for visits and understanding where parts are at all times.
Accurate stock levels
High performance barcode, OCR, and multi-scanning capabilities ensure accurate inventory levels, parts tracking, and visibility of installed parts.
Empower field workers
Technicians can visually access maintenance dates, parts needed, stock availability, and key information on smart devices via AR-overlays.
Proven products for field services
Whatever your existing ecosystem, select the right Scandit solutions to make workflows and workers smarter.
Scandit Express
Add barcode scanning to existing apps instantly. Works with apps that cannot be modified, runs on any Android or iOS camera-enabled device.
MatrixScan Count
Let your users scan and count tens of items simultaneously, with a pre-built integration that’s set up with a few lines of code.
MatrixScan Find
Scan to highlight one product or amongst many in the van with AR-assistance and take back the time employees waste in tedious searching.
SparkScan
Quickly and accurately scan parts and equipment to confirm service completion, track tools, or reorder new parts.
What field service companies say about us
Scandit’s MatrixScan smart data capture solution in the app, enhances our commissioning workflow, making discovering and claiming of devices for monitoring seamless, fast and effective.
Rex Liu, Director of Product Management, SunPower
Our service technicians love using Scandit Express. We’ve achieved improved scanning accuracy in all conditions and made our service calls shorter.
Brian Golden, Vice President – Field Operations, Altafiber
