Frontline Retail Revealed: Motivations, Tech Attitudes and Insights
Report
Store Associate Satisfaction, Loyalty and the Impacts of AI
We surveyed 2,000 store associates from 7 countries across 9 sub-sectors to get the insider perspective into their attitudes to the devices they use for daily tasks and what attracts, retains and empowers them. You’ll discover:
- The hidden keys to workplace loyalty and satisfaction and how that varies by country and sub-sector
- How device features and training levels impact proficiency
- Their attitudes to the AI era and suggestions on where to prioritize future investments
Regional editions available: US Edition
Get Insider Intelligence on:
How to boost employee retention
What makes a difference to their satisfaction and what retailers can do reduce labor churn.
What store associates want
Learn what features they value and where improvements can be made to aid productivity.
Balancing cost and innovation
Keeping store associates satisfied with the latest technology, without constant hardware changes.
